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Please
make sure your shipping address
is correct. An incorrect
address will delay the arrival
of your delicious order!
We cannot be responsible
for perishable items sent
to the wrong address.
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All
orders are shipped UPS. Any
claims of service made by
UPS are their responsibility
to uphold.
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Shipments
are sent Monday through Thursday
to ensure freshness.
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Shipping
options only
refer to the time in transit,
not the time from when your
order is placed to when it
reaches you.
- Perishable
items will require 2nd Day
Air or Next Day Air. If you
order these items and do
not select the proper shipping
you will be sent an email
to inform you of this instructions on how to resubmit your order with the proper shipping method. Your
order may be held for shipping
reasons if it is scheduled to ship to close to a weekend or major holiday that will delay the packages arrival.
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If
there are any broken items
in your order inform us immediately.
In most cases it will be
necessary for us to file
a report with UPS prior to
shipping out a replacement.
All breakages are handled
on a case by case basis.
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Back
orders will be held only
for two weeks. If two weeks
have passed and we still
have not acquired your item,
you will be notified and
it will be removed from your
order.
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Sorry
we cannot ship to PO Boxes
or APO addresses.
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All
packages must have a signature
upon delivery.
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Please
refridgerate all non dry
goods upon receipt.
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If
you feel there is anything
wrong with your order please
contact us within three days
of when you received it.
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Refunds
are not given on shipping
charges once a package is
shipped out.
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Returns
must have an Return Authorization Number. To recieive one please call 1-877-472-2767. Instructions will be given when you call.
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Refunds
may take up to three days
to process.
